Engineering Service & Technical Support

From simple repairs through maintenance contracts to management of large-scale plant, our aim is to improve performance, increase service life and reduce cost of ownership.

• Repairs and refurbishments using genuine Baker Perkins parts
• Tailor-made service contracts that provide payback through reduced downtime (see below)
• Machine refurbishment and reconditioning
• Equipment upgrades to increase performance or extend service life, increase capacity or extend your product range
• Experienced service and technical personnel ensure the best possible advice and assistance

Service Contracts

A range of Service Agreements marketed by Baker Perkins provides preventative service and maintenance for installed equipment, enabling machine performance to consistently meet agreed targets.   Service Agreements are normally tailored to meet customer requirements and range from regular unit machine inspections to responsibility for complete process lines.

The basis of these contracts is regular inspection and servicing by a Baker Perkins engineer who understands the process as well as the machinery.    The engineer identifies opportunities for improvement and root causes of poor performance, as well as ensuring continuity of production.

Service agreements include a preventative maintenance regime for the equipment that avoids unplanned downtime and waste. It also ensures that product quality attributes such as piece weight or product size are maintained within tolerance.

The extra dimension of process improvement is also included. By monitoring a number of machines over an extended period the service engineers and the Baker Perkins design teams are able to identify and implement improvements to the equipment and operating procedures that further improve reliability and reduce running costs. A recent example is the launch of an improved ram and knife for bread dough dividers that reduce oil consumption and dough waste.

Another advantage is that in-house maintenance staff are released to work on other areas of the plant as well as ensuring that specialist skills needed for certain pieces of equipment are always available.

Service Agreements bring benefits to both single plant and large organizations where multi-site experience can be the basis for developing best working practice across the group.

This service is widely used within the UK plant baking industry, and there is the potential for expansion into other food industry sectors and geographical centres served by Baker Perkins.

Contact Details

To request further information or a quotation click here, or to contact us directly

In Europe, Asia, South America, Middle East and Africa
call +44 1733 283000 or email bpltd@bakerperkinsgroup.com

In North and Central America
call +1 616 784 3111 or email bpinc@bakerperkinsgroup.com

To contact a local representative click here

Baker Perkins has been providing a comprehensive range of aftermarket services to its customers for over 100 years. During this time the company’s name and ownership have changed but our commitment to serving our customers has not. Previously the company was known as APV Baker and before that Baker Perkins. Equipment sold under both these names is still fully supported.

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